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  vettammohanux@gmail.com   +91 8921 57 69 57   Dubai, United Arab Emirates Download CV
Available for select engagements

Lead UX Architect / Enterprise UX Leader

Design that
works at
scale.

I am an Enterprise UX Leader and Lead UX Architect with deep experience building and governing large-scale digital products across Banking, Fintech, Financial Services, Healthcare, and Retail.

View my work Download CV
Mohan George
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19+
Years Crafting
Enterprise UX
100+
Projects Shipped
Across Industries
50+
Clients Who've
Trusted the Process
Mohan George
19+
Years
About me

Human-centered design, amplified

Over 19 years, one belief has shaped every project I've taken on: digital products should genuinely work at scale. I've led design across a customer-facing banking platform serving financial institutions, a healthcare ecosystem managing workflows for hundreds of thousands of concurrent users, and high-traffic retail platforms built for millions of daily actives.

Across those platforms, my teams delivered a 22% increase in task success rates and a 40% reduction in design inconsistency — outcomes that come from pairing rigorous research with scalable, maintainable design systems.

Design Systems Design Thinking User Research WCAG 2.1 Accessibility Agile & Lean UX AI-integrated Workflows
Core expertise

Skills

Just my core UX skills

Nineteen years of shaping enterprise products has sharpened a focused set of skills from framing the right research questions to governing design systems that stay coherent as teams and platforms scale.

95%

User Research
& Analysis

Expert, 19 years

97%

UX & Interaction
Design

Expert, 19 years

90%

Information
Architecture

Expert, 17 years

92%

Usability
Testing

Expert, 16 years

88%

Agile & Lean
UX Methods

Advanced, 12 years

93%

Cross-Functional
Leadership

Expert, 10 years

UX Process Pillars

A loop, not a straight line — every launch feeds the next round of research.

  1. Understanding

    Define user problems & business goals.
  2. Empathize

    Understand views, flows, feelings & experiences.
  3. Ideate

    Explore all possible solutions.
  4. Prototype

    Simulate the final product.
  5. Test

    Get user feedback & refine designs.
  6. Launch & Measure

    Ongoing UX process.
Loops back into Understanding, continuously

Tools

Tools are only as good as the designer using them. I work fluently across the leading design and prototyping environments Figma, Figma Make, Claude, Sketch and I bring DesignOps thinking to how I use them, so the output isn't just good-looking screens but scalable, maintainable design assets.

95%

Figma

88%

Sketch

85%

Figma Make AI

70%

Claude AI

Career journey

Experience

19 Years Crafting Enterprise UX

Nineteen years across Banking, Fintech, Financial Services, Healthcare, Retail, and B2B SaaS — building and governing large-scale digital platforms, and leading cross-functional design teams from the first user problem all the way to measurable business outcomes.

Tata Consultancy Services (TCS)

Lead UX Architect
& Design Manager

Jun 2022 – Present

Directed UX for three enterprise-scale platforms — a customer-facing banking platform, a healthcare ecosystem serving hundreds of thousands of concurrent users, and a high-traffic retail platform. Led 10+ designers across 4 squads, delivering a 22% rise in task success and a 40% drop in design inconsistency across 200+ Figma components.

CloudThing India Pvt Ltd

Lead UX Designer
& Strategist

Jan 2018 – May 2022

Led UX for a B2B fintech payment platform serving 120+ mid-market clients and a financial data-management tool. Cut onboarding drop-off by 24% and lifted CSAT by 14 points, built a 120+ component design system that reduced UI duplication by 35% and sped developer handoff by 25%.

Evry India (formerly Span Infotech)

Senior
UX / UI Designer

Jul 2015 – Dec 2017

Delivered UX/UI for enterprise internal tools supporting financial operations and digital transformation. Accelerated delivery by 25% through rapid prototyping and design facilitation, and improved internal-tool adoption by 30% with research-backed, intuitive solutions.

TEKSystems

Technical Lead,
UI / UX

Nov 2013 – May 2015

Designed WCAG-compliant, responsive UI/UX for enterprise web applications with 100% cross-browser consistency, and reduced user error rates by 20% through heuristic evaluation and evidence-based UI pattern design.

Sigma Info Solutions

Technical Lead, UI

Jun 2012 – Oct 2013

Delivered UX for financial-services and retail platforms and standardised reusable components across desktop and mobile — increasing platform adoption by 22% and reducing design-to-development turnaround by 28%.

Emanage Law (formerly Enrich Programmable Solutions)

Senior Web
UI Designer

Jan 2011 – Jun 2012

Designed UX/UI for legal-technology and B2B/SaaS digital products, where high-fidelity prototypes accelerated client sign-off cycles by 50%.

Brickwork India

Senior Graphic
& Digital Designer

Sep 2007 – Dec 2010

Managed cross-channel brand and digital assets for multiple clients, improving project delivery timelines by 20% through consistent design systems.

Source Edge Software

Web Designer
Consultant

Oct 2006 – Jul 2007

Built responsive websites for multiple clients using HTML, CSS, and JavaScript, reducing visual production time by 20% via reusable template frameworks.

Selected work

Portfolio

Every project below started with a real problem someone was having. The case studies show not just the final screens, but the thinking that got there.

  • All
  • Web
  • App
  • Case Study
Bank of America 01
Web Design / POC

Bank of America

A concept exploration for a cleaner, more confident online banking sign-in experience.

Preview
Etisalat Self Care Portal 02
Web Design

Etisalat Self Care Portal

An AI-powered self-care dashboard redesign for telecom customers — predictive usage insights and a calmer account experience.

Preview Case Study
Luxora 03
Web Design

Luxora

An online fashion marketplace redesigned for faster discovery and a smoother checkout.

Preview Case Study
DigiLocker 04
Web Design

DigiLocker

A secure government document wallet reimagined around instant verification and one-tap sharing.

Preview Case Study
CargoSphere 05
App Design

CargoSphere

A logistics tracking app that turns dense shipment data into a calm, glanceable view.

Preview
Puffy 06
Web Design

Puffy — Luxury Mattress

A premium e-commerce experience built to convert considered, high-ticket purchases.

Preview
Get in touch

Let's create something great

If you're building something and care about getting the experience right from the first user touchpoint to the last I'd love to hear about it. Full engagement, strategic consult, or just a conversation, my inbox is open.

vettammohanux@gmail.com
+91 8921 57 69 57
Dubai, United Arab Emirates
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